OZERA STUDIO – PRIVACY POLICY

At Ozera Studio, we take your privacy seriously. This policy outlines how we collect, use, and protect your personal information.

1. INFORMATION COLLECTION

We collect personal data such as your name, email address, phone number, and shipping address solely to process and deliver your orders. Additional data may be collected if you contact us for support or feedback.

2. USE OF INFORMATION

Your information is used to:

– Process orders and payments

– Ship your purchases

– Send transactional emails and order updates

– Improve our services and personalize your experience

3. PAYMENT SECURITY

All payment transactions are securely processed via third-party providers such as Razorpay. We do not store your credit/debit card or UPI information.

4. DATA SHARING

We do not sell or rent your personal information to third parties. We may share your data with service providers (e.g., courier partners) solely for order fulfillment.

5. COOKIES & TRACKING

We may use cookies and similar technologies to enhance user experience and track website usage analytics. You may disable cookies through your browser settings.

6. DATA RETENTION

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time.

7. YOUR RIGHTS

You have the right to access, update, or request deletion of your personal data. Email studio@ozera.in for such requests.

This privacy policy may be updated from time to time. Please review it periodically.